欺诈预防中心
Received a fraudulent email or text?
If you’ve received an email or text from WSECU and believe it is fraudulent, you can report it here: phishing@basilinfracon.com. Please be sure to attach the email or a screenshot of the text for review.
If you responded to the email or text or clicked on any links, please call our Contact Center at 800.562.0999. We’re available 7:00 am-7:00 pm Monday-Friday and 9:00 am-2:00 pm Saturday.
你也可以使用我们的 提交指引表格 to report suspicious communications.
We protect your privacy, your information and your money
At WSECU, we work hard to keep your accounts safe and your privacy protected by offering:
- Secure Online and Mobile 银行
- 数据加密
- 欺诈监测
- 欺诈和帐户警报
- 信息 cybersecurity resources
The steps you can take to help protect yourself from fraud
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1
Sign up for fraud and account alerts
设置警报 that will notify you of unusual activity on your account.
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2
创建强密码
Secure your accounts and devices with unique passwords.
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4
Report fraudulent emails and texts
Forward any emails and texts that appear to impersonate WSECU to phishing@basilinfracon.com. If you opened any links and are concerned about your account security, call our Contact Center at 800.562.0999.
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5
Update apps and operating systems
As technology and commerce evolves, so does fraud. Follow your best practices by making sure your devices are current.
What to do if you are a victim of fraud
Fraud departments are there to help
For WSECU accounts, please call our Contact Center at 800.562.0999. We’re available 7:00 am-7:00 pm Monday-Friday and 9:00 am-2:00 pm Saturday.
What to do if you are a victim of fraud
Fraud departments are there to help
For WSECU accounts, please call our Contact Center at 800.562.0999. We’re available 7:00 am-7:00 pm Monday-Friday and 9:00 am-2:00 pm Saturday.
通知征信机构
Contact one of the credit bureaus to request a fraud alert be added to your file. The other two credit bureaus will be notified. You may also wish to contact each and put a freeze on your credit.
准备好提供证据
Being victim of fraud does not always limit liability. Gather as much evidence as possible. You may even wish to file a police report to further document your case.